Posts tagged chatbot
Government Accountability and Responsiveness during COVID-19: Digital Solutions to Promote Accountability During a Crisis Situation

In 2021, ADB, in collaboration with the Open Government Partnership, sought solutions that enabled citizens to monitor public spending for COVID-19 response and recovery. GoodGovPH, which was selected, developed a chatbot that enabled Filipino citizens, particularly older persons, to check if they qualified for government aid programs.

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BlogDigital Future ADBPhilippines, Digital Innovation Sandbox, good governance, ADB Challenges, digital solutions, chatbot, Artificial intelligence
Technical Assistance Messaging Intelligence: Enabling rapid response for disbursement-related queries

ADB’s Technical Assistance Messaging Intelligence (TAMI) chatbot provides 24/7 virtual customer support to Controller’s Department Loan Administration Division—Technical Assistance Section clients, both internal (Technical Assistance Supervising Units) and external (including technical assistance clients and service providers).

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BlogDigital Future ADBDigital Learning Labs initiatives, Artificial intelligence, digital solutions, Digital Innovation Sandbox, Chatbot, chatbot, digital transformation